Yes, for online orders only we do offer exchanges.
We do not offer refunds, if you choose to exchange your dress of lesser value the difference is not refunded.
If you choose a dress of higher value, the difference will need to be paid excluding postage fees.
Additional postage fee of $40 will need to be paid to send the new dress to you.
Exchanges are only permitted within 10 working days from the date of purchase. Dress needs to be returned within 10 days as well. Dress needs to be received in its original condition.
Yes we do!!
If you purchase a dress directly off the rack we ask for a 25% deposit with balance payable over 8 weeks.
We also offer Afterpay, Laybuy and soon Zip as well.
If you order a designer gown - We ask for a 75% deposit with balance payable within 2 weeks of your dress arriving?
We can go outside these conditions - speak to your consultant about your situation, and she can see if we can work a plan with you.